PeabodyRecruiter Since 2001
the smart solution for Peabody jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Peabody
Posted on: July 7, 2019

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What is in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLRebeccan on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Peabody , Seasonal Partner Services Representative (Remote), Sales , Peabody, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Outside Sales Account Executive
Description: PROTOCALL COMMUNICATIONSWe've been in business for over 25 years and are still growing Our company represents Fortune 150 and 100 Businesses. We work with some of the top professionals in the industry (more...)
Company: Protocall Communications
Location: Cambridge
Posted on: 07/18/2019

Front Desk Agent - The Ritz-Carlton, Boston - (19095944)
Description: Front Desk Agent At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays (more...)
Company: Marriott International, Inc.
Location: Boston
Posted on: 07/18/2019

Territory Sales Representative
Description: OverviewTerritory Sales Representative Position Overview:As a Territory Sales Representative, you are responsible for driving profitable sales growth by developing, maintaining, and advancing accounts (more...)
Company: Patterson Dental Supply, Inc.
Location: Boston
Posted on: 07/18/2019


Sales Coordinator - Marriott Hotels - (19078095)
Description: Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. (more...)
Company: Marriott International, Inc.
Location: Boston
Posted on: 07/18/2019

Shasmi Beauty Independent Beauty Sales Consultant
Description: Shasmi Beauty is a nationwide branding cosmetic and skin care line located in Oklahoma City, Oklahoma. We are currently hiring new professional, highly motivated and self sufficient IBSC Independent (more...)
Company: Mommy Jobs Online
Location: Quincy
Posted on: 07/18/2019

Call Center Agents
Description: This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly We are the worlds largest provider of diversified business process services (more...)
Company: Mommy Jobs Online
Location: Cranston
Posted on: 07/18/2019

Communications Agent (PM Shift) - The Ritz-Carlton, Boston - (19095943)
Description: Communications Agent PM Shift At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience (more...)
Company: Marriott International, Inc.
Location: Worcester
Posted on: 07/18/2019

Front Desk Agent - The Ritz-Carlton, Boston - (19095944)
Description: Front Desk Agent At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays (more...)
Company: Marriott International, Inc.
Location: Worcester
Posted on: 07/18/2019

Sales Representative Outside Sales
Description: We are hiring immediately One of the top money making offices in the industry. We Train and this is Home-based position Interested in a High Income Earning potential If so, Read on. This role is full- (more...)
Company: Sears Holdings
Location: Fall River
Posted on: 07/18/2019

Automotive Tool Sales / Route Manager - Full Training
Description: Build a Great Career and a Great Life.Automotive Job title: Automotive Tool Sales / Route Manager - Full TrainingFeel the freedom independence of managing your own protected route selling our National (more...)
Company: Mac Tools
Location: Whitman
Posted on: 07/18/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Peabody RSS job feeds