Retail Cosmetics Sales - Beauty Advisor - Multi-Brands, Full Time: Northshore Mall
Posted on: April 13, 2019
On a typical day, the Beauty/Fragrance Advisor makes one-on-one
connections with customers to learn their preferences and
lifestyle. They build a rapport with the customer to better
understand their needs and strives to provide a personalized
experience during every visit. The Beauty/Fragrance Advisor is
passionate about the beauty industry and energized by staying
current with new trends. Theyre equally as energized by helping the
customer discover how to achieve new looks and inspire exploration
by sharing their favorite products.
As a Beauty Expert(Driving Results)
Be a product educator and beauty enthusiast.
--- Show the customer how to apply products or achieve desired
--- Introduce customers to beauty products and build a rapport to
identify hidden needs.
--- Self-motivated to stay current on brand related product
knowledge and beauty trends.
Utilizes product knowledge and understanding of trends to bring
skincare, makeup and fragrance brands to life by creating a unique
cross brand experience for customers.
--- Stay committed to training on new products/services.
--- Understand how brand training, events and product strategies
--- Foster a culture that is customer centric across the
--- Strive to meet team and personal sales goals.
Focus on providing compelling customer service to become the
customer's "Personal Beauty Expert".
--- Welcome and make a connection with all customers.
--- Engage with and listen to the customer to understand their
lifestyle and product preferences.
--- Inspire the customer to try something new, by sharing knowledge
on products and providing demonstrations.
--- Provide samples to customers
Create a personalized, lasting, positive and inviting impression
for each customer.
--- Celebrate the purchase and invite the customer back.
--- Engage and invite clients and new customers to events.
--- Actively participate and promote in store events.
Build a personal clientele.
--- Leverage company technology to stay connected to clientele.
Models a curiosity to learn that drives personal and peer to peer
--- Self-motivated to stay current on Beauty Trends
--- Learn product benefits across multiple brands.
--- Utilize formal and informal methods to learn. ie. videos,
peer-to-peer, beauty seminars.
--- Demonstrate the ability to be a team player and foster teamwork
across Beauty/Fragrance department.
--- Partner with Sales Manager, Supervisor, Experience
Leader,Category, and/or Brand Experts,District Merchants to
identify business driving opportunities, stock needs, customer
preferences, and special events.
--- Ensure that all merchandise, testers, hygiene standards and
demonstration stations are maintained and set to company
--- Establish high level of shortage awareness and effectiveness;
ensure that all policies and procedures are implemented.
--- Regular, dependable attendance and punctuality.
--- High school diploma or equivalent required.
--- A minimum of one year of previous selling experience required,
preferably in Cosmetics.
--- Previous supervisory experience preferred.
---Ability to read, write, and interpret general business reports
and labels including warnings and ingredient lists on products.
---Ability to effectively communicate with and present information
to customers, vendors, buyers, peers, and all levels of
--- Basic math functions such as addition, subtraction,
multiplication, and division.
--- Able to use a calculator and calculate percentages and
--- Must be able to make change in American monetary units
--- This position involves constant moving, talking, hearing,
reaching, and standing.
--- Involves standing for at least two consecutive hours. Involves
lifting at least 30 lbs.
--- May occasionally involve stooping, kneeling, crouching, and
--- Vision abilities include close vision, color vision, depth
perception, and ability to adjust focus.
--- Superior organizational and time management skills.
--- Must be able to build relationships and influence others.
--- Ability to set and achieve goals.
--- Ability to multi-task in a fast-paced environment.
--- Must possess a strong sense of urgency and a thirst for
knowledge and business acumen to drive sales.
--- Must be able to lead by example.
--- Ability to work a flexible schedule including days, nights,
weekends, holidays, and sales events, based on department and
This job description is not all inclusive. In addition, Macy's,
Inc. reserves the right to amend this job description at any time.
Macys, Inc. is an Equal Opportunity Employer, committed to a
diverse and inclusive work environment.
Keywords: Macy's, Peabody , Retail Cosmetics Sales - Beauty Advisor - Multi-Brands, Full Time: Northshore Mall, Sales , Peabody, Massachusetts
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