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Air Export Agent

Company: Nippon Express USA, Inc.
Location: Peabody
Posted on: September 19, 2022

Job Description:

Air Export Agent

Posting Description:

The Boston Branch has an excellent opportunity for an Air Export Agent. We are looking for a dedicated team player, preferably with some experience in the freight forwarding industry. The ideal candidate will possess excellent communication and customer service skills. Very good interpersonal skills, attention to details and a positive, professional demeanor are essential for success.

Primary Duties:

  • 75% preparation of export shipments and distribution of documents.
  • 25% general business support function as assigned
  • Effectively communicate with customers, overseas agents and subcontractors.
  • Plan and arrange carriers for each shipment.
  • Prepare export shipments for assigned customers. This may include, shipping, labeling, and distribution of cargo. Generate pick-up orders and shipping labels as needed.
  • Ensure shipments are processed according to internal and external compliance regulations
  • Filing and data entry using AS/400 system.
  • Issue freight bills and invoices and responsible for collecting unpaid invoices within credit terms.
  • Own key accounts and ensure they are serviced with best practice and retention in mind
  • Meet KPI standards in accordance with Company/Branch initiatives
  • Must develop, demonstrate and maintain professional, courteous and respectful working relationships with all customers, co-workers, subcontractors and vendors at all times.
    Required Skills and Experience:
    • High school diploma or equivalency certificate or significant or relevant or appropriate working experience.
    • Computer proficiency (MS Work, Excel, Lotus Notes, AS/400)
    • Some knowledge of general and Export Computer application technology desirable
    • Some knowledge of international commerce (sales and payment term, method, customs regulations etc.) desirable
    • Strong interpersonal, verbal and written communications
    • Must be able to accommodate a flexible work schedule including weekends and holidays as necessary
    • Good teamwork skills and inclination
    • Patience ability to deal with complex processes that may involve multiple levels of approval
      This job posting indicates the general nature and level of the work being performed by employees in this job. It is not intended to be an exhaustive list of all tasks, duties, and qualifications of employees assigned to this job. Incumbents may be asked to perform other duties as required.

Keywords: Nippon Express USA, Inc., Peabody , Air Export Agent, Sales , Peabody, Massachusetts

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