Shipping Customer Service Agent

Company: Ottimo Resources
Location: Peabody
Posted on: May 4, 2022

Job Description:

Job Description Are you looking for a company where you can make a true difference and where your team loves the work they do? A leading Logistics and Freight company is seeking eager and ambitious talent that is willing to learn new skills. Coordinate and maintain all transport; provide excellent customer service, and handle continuous interaction between agents, staff and corporate office members providing daily shipping updates. Related specific responsibilities will include: Provide customer service via email and phone Resolve issues for clients/customers Track and trace shipments for customers/clients Maintain inventory levels for multiple clients Create weekly logistics reports Perform additional duties Qualifications: Minimum 2 years of customer service experience Previous Freight-forwarding experience is a MUST Must be able to work independently with minimal supervision Detail oriented Exceptional customer service and interpersonal skills Company Description Fantastic company culture and room for growth

Keywords: Ottimo Resources, Peabody , Shipping Customer Service Agent, Sales , Peabody, Massachusetts