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Technical Applications Sales Support Engineer

Company: International Light Technologies
Location: Peabody
Posted on: November 22, 2021

Job Description:

The successful candidate will work with sales, engineering, marketing and manufacturing to identify the correct existing products, and/or help develop new products, that meet customer's application requirements. The ILT Systems Group has an extensive range of measurement instruments for UV, Visible, and IR wavelengths employed in numerous markets including industrial, medical, and research markets.
REQUIREMENTS:Support ILT customers at all levelsIdentify best fit ILT product solutions for customersIdentify and recommend products or product modifications for potential and existing customersDevelop a strong understanding of ILT product design and performance and how these interact with a customer's applicationsAnswer phone and electronic inquiries from the website or CMI programs to provide product selections or trouble shoot application issues.Work directly with sales team to minimize communication gaps with customersCreate a strong network within ILT of engineering and manufacturing teams to allow timely responses to customer questionsHelp track inquiries and related opportunities within Salesforce databaseMake recommendations for future ILT standard productsParticipate in the commercialization of new product launches coordinating technical data with other essential departments.Contribute to technical marketing documentation/collateralProduct training and presentations for the direct ILT global sales force and customersSome travel may be required to support customers and trade shows

Keywords: International Light Technologies, Peabody , Technical Applications Sales Support Engineer, Sales , Peabody, Massachusetts

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