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Air Export Manager

Company: Nippon Express USA, Inc.
Location: Peabody
Posted on: September 19, 2022

Job Description:

Air Export Manager

Posting Summary:
The Boston Branch has an excellent opportunity available for an Air Export Manager. We need a motivated, energetic, team player with creative ideas that can also work independently in our fast-paced Air Export Department handling dry and perishable cargo. Essential qualities for success include: excellent analytical and organizational skills with meticulous attention to details; very good interpersonal skills; a positive and tenacious attitude; the ability to multi-task and effectively handle quickly changing priorities to meet numerous deadlines.

Primary Duties and Responsibilities:
Management and Supervisory Responsibilities 85%

  • Manage and direct the Export Department personnel.
  • Responsible for the overall direction, coordination and evaluation.
  • Analyze and measure business trends and meet or exceed goals and objectives.
  • Carry out supervisory responsibilities in accordance with the NEU s policies and applicable laws.
  • Responsibilities include safety, hiring and training employees: planning and directing work: appraising performance, rewarding and disciplining employees: addressing complaints and resolving problems.
  • Direct and monitor training and development for all department personnel.
  • Reporting - In addition to identifying problems, develop and present solution options to satisfy customers needs. Capability to identify market and pricing trends, evaluate competitive information, customer requirements and report solutions to Sr. Management staff.
  • Assist sales department in preparing pricing for quotes
  • Stand in as required for functional positions within the department
  • Distribute and measure workload for the department
    Process Improvement Functions-10%
    • Teamwork - Must work and interact professionally and effectively with sales and operations staff worldwide in order to achieve target revenue and profit goals.
    • Process Improvement Seek to minimize and reduce response times for future RFI/RFQ requests regarding similar cargo and lanes. Make suggestions to improve existing systems.
    • Maintain Professional and Technical Knowledge by staying current with important industry issues and networking with customers and industry contacts. Work with all customers in a professional and courteous manner.
    • Communication Schedule regular team meetings addressing all export issues including productivity, safety, and industry in general.
      Related Administrative Functions 5%
      • Manage resources effectively to meet and support Branch and Corporate goals, revenue and profit expectations.
        Minimum Requirements: Education, Knowledge, Skills and Experience
        • High School diploma or equivalency certificate
        • B.A./B.S. or other college degree preferred
        • Approximately 5 years of experience in department or international airfreight industry.
        • Strong working knowledge of freight forwarding operations and techniques to maximize revenue and profit.
        • Strong knowledge of freight forwarding pricing based on previous experience dealing with customers, airlines, trucking companies, other Company Branches, Regions and our international affiliated companies.
        • Strong working knowledge of customer service with the ability to keep up and heighten NEU s excellent handling processes and quality services.
        • Satisfactory performance history
        • Working Knowledge of general and Export Computer application technology
        • Knowledge of international commerce (Incoterms, method, customs regulations, etc.)
        • Knowledge of Department of Transportation (DOT), State, Federal and Interstate Commerce commission (ICC) regulation desirable
        • Communication skills
          This job posting indicates the general nature and level of the work being performed by employees in this job. It is not intended to be an exhaustive list of all tasks, duties, and qualifications of employees assigned to this job. Incumbents may be asked to perform other duties as required.

Keywords: Nippon Express USA, Inc., Peabody , Air Export Manager, Professions , Peabody, Massachusetts

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