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Functional / Business Systems Analyst

Company: General Dynamics Information Technology
Location: Peabody
Posted on: November 14, 2021

Job Description:

**Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** None **Public Trust/Other Required:** Other **Job Family:** Functional Experts At GDIT we build cutting-edge applications that help the end user accomplish their mission. Our work depends on a Functional Analyst joining our team 100% remote to support the Centers for Medicare & Medicaid Services (CMS) Premium Stabilization Program (PSP) program. At GDIT, our employees are driven, resourceful, and unwavering. The Functional Analyst support the success of the program through team collaboration, client relationships, coordination of program activities, schedule and task tracking, and other support responsibilities. In this role, a typical day will include: + Customer-facing representative for the project team responsible for liaising between customers and developers and communicating technical needs and limitations to a non-technical audience. + Collaborating with internal and external stakeholders to analyze information needs and functional requirements + Analyzing client requests and provide direction on best way to support needs. Communicate and collaborate with external stakeholders and the internal project team to analyze information needs and functional requirements. + Understanding and communicating the goals and needs of the customer and collaborate with IT teams to determine an approach that will support the customer. + Adjusting rapidly to shifts in priorities and manage multiple tasks simultaneously that may include staff support relating to current operations. + Producing and reviewing substantive and complex documentation reflecting detailed knowledge of functional areas. + Working closely with the inquiry response and education, training, and outreach teams to deliver training materials and other documentation. + Coordinating and facilitating meetings as needed to ensure program objectives are met. + Providing timely schedule inputs and status reporting to PSP management and alert of any issues or risks. + Working complex helpdesk cases for assigned products and program areas. + Providing customer briefing and presentation support. **Required Skills and Experience:** + BS with 5 years or equivalent combination of education and relevant experience + Experience in coordinating throughout the SDLC on a software development implementation project team + Experience analyzing, documenting, and communicating system and business processes + Ability to effectively present information and respond to questions from clients and internal stakeholders + Strong Microsoft Office skills (including Word, PowerPoint, and Excel) + Experience working with Waterfall, ITIL, and/or Agile development frameworks + Candidate must be able to obtain Public Trust clearance and must have lived in the United States at least three (3) out of the last five (5) years **Preferred Skills and Experience:** + US citizen or a Green Card holder + Health Care Industry, Centers for Medicare and Medicaid Services (CMS), or other Federal Government contracting experience + Supervisory and project management experience is a plus + Excellent oral and written communication skills, with a demonstrated ability to communicate complex topics to management and other stakeholders + Ability to resolve issues with little oversight; ability to gather and analyze information skillfully and develop alternative solutions + Experience working with requirements team and/or gathering customer requirements to design software. + Experience working with Java, Python, JavaScript, and HTML + Salesforce Certifications **Attributes for Success:** + Strong interpersonal skills to collaborate with customers and internal cross-functional teams + Ability to work independently as well as interact regularly with government and non-government stakeholders at multiple levels of authority + Excellent analytical skills, including the ability to integrate information from multiple sources + Self-motivated, well-organized, and strict attention to detail + Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; Critical thinking and creative problem solving + Ability to understand and manage customer expectations and software implementation methodology + Ability to prioritize and work on multiple projects at the same time, including the ability to plan, prioritize, and execute multiple initiatives/deadlines autonomously and shift priorities as necessary. **WHAT GDIT CAN OFFER YOU:** + Full-flex work week + 401K with company match + Challenging work that makes a real impact on the world around you + Diverse, highly collaborative teams GDIT CAREERS Opportunity Owned \#GDITpriority This position requires being fully vaccinated against COVID-19 by December 8, 2021 or the start date, if after December 8. Individuals who work in or reside in Texas or Montana or work outside of the United States may be excluded from this requirement. We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Keywords: General Dynamics Information Technology, Peabody , Functional / Business Systems Analyst, Professions , Peabody, Massachusetts

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