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Licensed Insurance Call Center Supervisor

Company: VirtualVocations
Location: Lowell
Posted on: April 29, 2025

Job Description:

A company is looking for an Insurance Call Center Supervisor to oversee the daily operations of the sales center and ensure high levels of member satisfaction.
Key Responsibilities

Lead and manage sales associates while fostering a positive team environment
Provide technical advice and coaching to sales associates on products and processes
Prepare monthly reports on department activity and manage staffing needs

Required Qualifications

Associate's degree in Business or related field or equivalent experience
5+ years of experience in insurance sales, including 1 year in a supervisory role
Active Personal Lines or Property & Casualty License
Ability to work Tuesday to Saturday from 9:30am to 5:30pm ET

Keywords: VirtualVocations, Peabody , Licensed Insurance Call Center Supervisor, Other , Lowell, Massachusetts

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