Community Specialist - Northshore Mall
Company: Disability Solutions
Location: Peabody
Posted on: September 29, 2024
Job Description:
Description & RequirementsWho We Arelululemon is an innovative
performance apparel company for yoga, running, training, and other
athletic pursuits. Setting the bar in technical fabrics and
functional design, we create transformational products and
experiences that support people in moving, growing, connecting, and
being well. We owe our success to our innovative product, emphasis
on stores, commitment to our people, and the incredible connections
we make in every community we're in. As a company, we focus on
creating positive change to build a healthier, thriving future. In
particular, that includes creating an equitable, inclusive and
growth-focused environment for our people.Job SummaryThe Community
Specialist is responsible for executing the store's community
strategy, which includes engaging with the community through
relationship building, events, and other activities including
supporting lululemon product seeding and attending local studios.
They develop and sustain local key relationships with lululemon
Ambassadors and other relevant and influential community partners
providing synergistic value. The Community Specialist also delivers
a world-class guest (i.e., customer) experience when working on the
floor in the store, bringing their community perspective into the
guest connection. Core Responsibilities of the Job
- Collaborate with store leadership to bring Community strategy,
through the pillars of community foundations, and guest experience
to life.
- Establish and manage local key relationships (e.g.,
Ambassadors, Sweat Collective, studio owners, lululemon Studio
partner studios) to increase new guest acquisition and guest
retention.
- Engage with the local community to identify future Ambassador
or partner opportunities and to increase the store's standing as a
community hub.
- Connect with guests on the floor to assess their unique needs,
provide technical product education, and incorporate omnichannel
programs into a seamless end-to-end guest experience.
- Attend, support, and/or host local and regional Community
events.
- Execute the product seeding strategy through community partners
and Ambassadors.
- Review community relevant business data and metrics to identify
and share insights and recommendations with store leadership
regarding Community events, projects, or initiatives.
- Contribute to a respectful and inclusive team environment by
welcoming and celebrating differences to ensure a supportive,
productive, and fun experience for all team members. Job
Requirements Eligibility
- Must be legally authorized to work in the country in which the
store is located
- Must have the ability to travel to assigned store with reliable
transportation methods Schedule/Availability
- The work schedule can vary based on store needs
- Shifts are typically scheduled: mornings, afternoons, evenings,
weekends, and holidays
- In addition, during peak timeframes, special events, or other
circumstances, the schedule may include early mornings or late
nights/overnights for some employees Experience
- 1 year of cumulative experience in customer service or
engagement, grassroots marketing, brand engagement or community
building Job Assets (i.e., nice to have; not required)
- Education: High school diploma/GED/equivalent, or above
- Experience (not necessarily the focus of a role): building or
maintaining relationships with clients, groups, or partners;
motivating team members to accomplish goals or activities What We
Look For
- Inclusion & Diversity: Creates/supports an inclusive
environment that values/celebrates differences
- Integrity: Behaves in an honest, fair, and ethical manner
- Connection and Partnership: Is able to build professional
relationships with team members and guests; develops partnerships
within and across the company and community
- Planning and Organizing: Plans and organizes work in a clear
and efficient manner to ensure completion in alignment with
priorities
- Collaboration and Teamwork: Works productively with and
supports others to achieve common goals; seeks connections,
partnerships, and diverse perspectives
- Learner Mindset: Is curious, open to feedback, and pursues
learning and progressing new skills to continually grow and
develop
- Self-Leadership: Takes personal responsibility for own actions;
inspires others to buy-in and actively support goals and
initiatives
- Interactive Communication: Conveys information effectively and
understands information shared while interacting with others Work
Context (e.g., environment, interactions, physical)
- Work can occur in various locations and environments, including
moving through the store with bright lights and loud music, and at
locations throughout the community
- Work involves building relationships with new people,
strengthening community partnerships, and participating in events
related to fitness or movement
- Work is accomplished as part of a team, sometimes
independently, and sometimes using a computer or other technical
devices Compensation & Benefits Packagelululemon's compensation
offerings are grounded in a pay-for-performance philosophy that
recognizes exceptional team performance. The base pay range for
this position is from $20.50- $23.58/hour subject to minimum wage
in the location. The base pay offered is based on market location
and may vary depending on job-related knowledge, skills,
experience, and internal equity. This position has a target bonus
of an additional $3 per hour, subject to certain requirements and
the Company's discretion, bringing the total target compensation
range between $23.50- $26.58/ hour. At lululemon, investing in our
people is a top priority. We believe that when life works, work
works. We strive to be the place where inclusive leaders come to
develop and enable all to be well. Recognizing our teams for their
performance and dedication, other components of our total rewards
offerings include support of career development, wellbeing, and
personal growth:
- Extended health and dental benefits, and mental health
plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to
name a few) Note: The incentive programs, benefits, and perks have
certain eligibility requirements. The Company reserves the right to
alter these incentive programs, benefits, and perks in whole or in
part at any time without advance notice.
Keywords: Disability Solutions, Peabody , Community Specialist - Northshore Mall, Other , Peabody, Massachusetts
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