Sales Application Engineer
Company: Michael Page
Location: Peabody
Posted on: March 17, 2023
Job Description:
- Own customer inquiries by providing timely and professional
responses to domestic and international customers, communicating
commercial and technical information related to TMC products
- Analyze customer technical data to gain understanding of the
customer's application and develop customer-specific
solutionsClient DetailsMy client's mission is to explore and solve
the world's most crucial floor vibration challenges by designing
and manufacturing the highest quality, most innovative products,
providing exceptional customer service, and consistently meeting or
exceeding their customers' expectations while promoting
collaboration, integrity, and value.Description
- Own customer inquiries by providing timely and professional
responses to domestic and international customers, communicating
commercial and technical information related to TMC products
- Analyze customer technical data to gain understanding of the
customer's application and develop customer-specific solutions
- Represent TMC at trade shows 2-3 times per year
- Serve as a hub of activity; perform as a key interface between
customers, field sales, service, marketing, production, and
engineering
- Define and document special customer product
configurations
- Prepare and execute customer presentations, quotations, bid
packages, and proposals
- Utilize TMC's internal CRM system, Salesforce.com, to track
customer inquiries, record leads, close opportunities, generate
quotes, follow up with customers, forecast revenue and perform
other sales and marketing analyses
- Generate, review, and price special customer configurations,
and provide written quotes for such configurations directly to the
customer. Follow up on quotes directly with the customer or with
the TMC Field Sales Representative
- Contribute to short- and long-term product development and
improvement plans by actively collecting market intelligence
related to emerging technology and competitive activities,
maintaining an awareness of TMC markets, customers, sales
opportunities, competitors, and products
- Travel to customer sites (with local sales and/or applications
staff) to present proposals, resolve technical issues, and assist
in closing orders
- Review customer POs, manage timelines, ship dates and shipping
priorities
- Assist in the preparation of application notes, case studies,
technical literature, and other digital content including video
product demonstrations and webinars
- Prepare, conduct, and participate in training and education
programs focusing on product capabilities and applications
- Demonstrate a professional approach to the job with good
interpersonal skills among customers and office staffProfile
- B.S. in an Engineering discipline or a Physical Science. BSME
or BS Physics a plus.
- Minimum of 2 years' experience in technical sales or
engineering. Experience in vibration measurement and/or control a
plus
- Good sales skills, and a strong entrepreneurial drive
- Expected to quickly develop knowledge of TMC vibration control
and related products to understand their basic design and
operation, capabilities, and limitations
- Attention to detail and good time management skills
- Proficient in all MS-Office software (Excel, PowerPoint, Word,
etc.). Experience with Microsoft Dynamics AX a plus
- Experience with Salesforce.com, or other CRM, a plus
- Previous experience with optical or electron microscopy,
semiconductor equipment, materials research, or cell biology, a
plus
- Excellent interpersonal and communications skills for working
with customers and in-house personnel. Must be an effective
communicator (verbal and written) both within TMC and with
customers
- Ability to work independently in a fast-paced environment while
focusing on the task at hand
- Ability to travel about 10-20% of the time both domestically
and internationallyJob Offer
- Competitive base salary with variable bonus and uncapped
commission
- Flexible, hybrid workplace model with an awesome company
culture
- Full medical benefits, 401k, PTO, etc.
- High potential for upward mobility into leadership
positions
- Join one of the most innovative companies, disrupting the
semiconductor industry MPI does not discriminate on the basis of
race, color, religion, sex, sexual orientation, gender identity or
expression, national origin, age, disability, veteran status,
marital status, or based on an individual's status in any group or
class protected by applicable federal, state or local law. MPI
encourages applications from minorities, women, the disabled,
protected veterans and all other qualified applicants.
Keywords: Michael Page, Peabody , Sales Application Engineer, Other , Peabody, Massachusetts
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