Sales Application Engineer

Company: Michael Page
Location: Peabody
Posted on: March 17, 2023

Job Description:

• Own customer inquiries by providing timely and professional responses to domestic and international customers, communicating commercial and technical information related to TMC products
• Analyze customer technical data to gain understanding of the customer's application and develop customer-specific solutionsClient DetailsMy client's mission is to explore and solve the world's most crucial floor vibration challenges by designing and manufacturing the highest quality, most innovative products, providing exceptional customer service, and consistently meeting or exceeding their customers' expectations while promoting collaboration, integrity, and value.Description
  • Own customer inquiries by providing timely and professional responses to domestic and international customers, communicating commercial and technical information related to TMC products
  • Analyze customer technical data to gain understanding of the customer's application and develop customer-specific solutions
  • Represent TMC at trade shows 2-3 times per year
  • Serve as a hub of activity; perform as a key interface between customers, field sales, service, marketing, production, and engineering
  • Define and document special customer product configurations
  • Prepare and execute customer presentations, quotations, bid packages, and proposals
  • Utilize TMC's internal CRM system, Salesforce.com, to track customer inquiries, record leads, close opportunities, generate quotes, follow up with customers, forecast revenue and perform other sales and marketing analyses
  • Generate, review, and price special customer configurations, and provide written quotes for such configurations directly to the customer. Follow up on quotes directly with the customer or with the TMC Field Sales Representative
  • Contribute to short- and long-term product development and improvement plans by actively collecting market intelligence related to emerging technology and competitive activities, maintaining an awareness of TMC markets, customers, sales opportunities, competitors, and products
  • Travel to customer sites (with local sales and/or applications staff) to present proposals, resolve technical issues, and assist in closing orders
  • Review customer POs, manage timelines, ship dates and shipping priorities
  • Assist in the preparation of application notes, case studies, technical literature, and other digital content including video product demonstrations and webinars
  • Prepare, conduct, and participate in training and education programs focusing on product capabilities and applications
  • Demonstrate a professional approach to the job with good interpersonal skills among customers and office staffProfile
    • B.S. in an Engineering discipline or a Physical Science. BSME or BS Physics a plus.
    • Minimum of 2 years' experience in technical sales or engineering. Experience in vibration measurement and/or control a plus
    • Good sales skills, and a strong entrepreneurial drive
    • Expected to quickly develop knowledge of TMC vibration control and related products to understand their basic design and operation, capabilities, and limitations
    • Attention to detail and good time management skills
    • Proficient in all MS-Office software (Excel, PowerPoint, Word, etc.). Experience with Microsoft Dynamics AX a plus
    • Experience with Salesforce.com, or other CRM, a plus
    • Previous experience with optical or electron microscopy, semiconductor equipment, materials research, or cell biology, a plus
    • Excellent interpersonal and communications skills for working with customers and in-house personnel. Must be an effective communicator (verbal and written) both within TMC and with customers
    • Ability to work independently in a fast-paced environment while focusing on the task at hand
    • Ability to travel about 10-20% of the time both domestically and internationallyJob Offer
      • Competitive base salary with variable bonus and uncapped commission
      • Flexible, hybrid workplace model with an awesome company culture
      • Full medical benefits, 401k, PTO, etc.
      • High potential for upward mobility into leadership positions
      • Join one of the most innovative companies, disrupting the semiconductor industry MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Keywords: Michael Page, Peabody , Sales Application Engineer, Other , Peabody, Massachusetts