Customer Support - Work From Home
Company: Standard Metrics
Location: Peabody
Posted on: March 16, 2023
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Job Description:
[Customer Service / Remote] - Anywhere in U.S. / Competitive
salary / Health insurance for you and your family covered 100% - As
a Customer Support Analyst you'll: Identify, respond to, and
resolve issues and questions raised by Standard Metrics' customers
and founders via incoming live chat and email inquiries; Help
customers and founders with day-to-day platform usage, answering
questions, and troubleshooting unexpected issues; Conduct client
trainings and ad hoc screen shares to ensure customers are able to
manage Standard Metrics themselves; Assist with product
documentation to enhance the Help Center, including the creation of
self-serve tutorials...Hiring Fast > >
Keywords: Standard Metrics, Peabody , Customer Support - Work From Home, Other , Peabody, Massachusetts
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