Retail Sales Associate, Northshore - Full Time
Company: Macy's
Location: Peabody
Posted on: January 22, 2023
Job Description:
- Immediate Openings Start Right Away!
- Competitive Hourly Rates -
- Schedules to meet your availability! -
- Referral Program
- Employee Discount at Macys AND Bloomingdales - - Please note
currently this role may not require an in-person interview and if
you are selected for this role you will receive a job offer via
email. Please watch your email closely for updates from us! -
About: Macys is proudly Americas Department Store. Theres a reason
weve been around for 160 years. Customers come to us for fashion,
value and celebration. Macys is also known for giving back to our
communities. The magic of Macys ultimately comes alive in our
stores, and our store colleagues are the ones making it happen.
They provide outstanding customer service, create a memorable
shopping experience, and drive sales results. A store position at
Macys (seasonal, part-time, or full-time) is the perfect way to
explore the world of retail. Some of Macys top executives started
their careers as part-time retail sales associates. Our store
positions are ideal for forming relationships, building teams, and
developing leadership skills to grow your career at Macys. Macys
stores are ideal for building capability in creating partnerships,
building teams, and developing the leaders of tomorrow. Macys is
the Academy for retail careers. A store colleague position (whether
its a seasonal job, part-time retail job, or a full-time career) is
the perfect way to launch a career in the world of retail. Many of
Macys top executives started their careers in part-time retail
sales roles, or as recent college graduates into our development
programs in the various functions at Macys. Job Overview: As a
Selling Colleague, you will be an integral part of bringing the
magic of Macy's to life. - -Selling Colleagues provide outstanding
customer service, meet hourly sales and Loyalty goals on a personal
and departmental basis, and demonstrate superior product knowledge
to customers. Selling Colleagues create a shopping experience that
will make the customer feel welcome and comfortable including the
upkeep of merchandise within the store and maintaining the
stockroom. The Selling Colleague is also responsible for
fulfillment and performing other duties as necessary. Macys uses a
scheduling plan that allows our colleagues to participate in the
creation of their work schedules by managing availability and
identifying preferences. Additionally, during key events and peak
selling times, Macys may offer additional shifts to our colleagues,
which they may pick up using the self-scheduling tool. - Essential
Functions:
- Provide an exceptional customer experience by ensuring the
customer is always the priority
- Assist customers in all aspects of total store fulfillment and
have the ability to satisfy the needs of our digital and physical
customers by making appropriate partnerships when necessary
- Determine customer needs based on personal features and other
customer preference related factors; suggest additional merchandise
to compliment customer selection
- Demonstrate knowledge of store products and services to build
sales and minimize returns, including Macy's Loyalty Programs
- Be proficient in POS systems including but not limited to
Search and Send and My Client
- Proactively assist customers who are using devices to shop and
compare, whether Macys devices or their own
- Develop new business and expand client base through networking,
suggestive selling and on the floor presence
- Maintain department recovery standards; including fitting room
go backs to standard, if applicable
- Retrieve additional merchandise for customers as requested
- Assist the Support Colleague Team in the movement of fixtures
and merchandise for new product, season changes, and clearance
sets
- Assist in inventory and markdown process
- Adhere to Asset Protection and inventory control and compliance
procedures
- Follows shortage programs and procedures
- Perform these and other functions in an efficient manner, as
directed by the Supervisor
- Regular, dependable attendance and punctuality Qualifications
and Competencies:
- No Education or Experience Required
- Strong interpersonal skills with proven ability to communicate
and share information with diverse groups of customers and
peers
- Resourceful and able to adapt quickly to changing priorities
-
- Resourceful self-starter, works well independently as well as
part of a team, and able to adapt quickly to changing
priorities
- Ability to work a flexible schedule with retail hours,
including day, evening, weekends, and/or holidays Physical
Requirements:
- Position requires prolonged periods of standing/walking around
store or department
- May involve reaching, crouching, kneeling, stooping and color
vision
- Frequent use of computers and other technology, necessary to
perform job functions, including handheld equipment, cash register
and ability to process register transactions
- Frequently lift/move up to 25lbs - - STORES00 -Required
Keywords: Macy's, Peabody , Retail Sales Associate, Northshore - Full Time, Other , Peabody, Massachusetts
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