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Deposit Operations Specialist - Hybrid Option (Peabody, MA)

Company: North Shore Bank
Location: Peabody
Posted on: November 22, 2022

Job Description:

POSITION SUMMARYOperations Specialist I handles sophisticated functions that have reputation, regulatory and monitory risk. The functions are time sensitive and must be completed with specific guidelines. Individuals are expected to be able to think independently and work through routine problems solving them with little or no supervisory input. Escalation is required for problems that could have broad customer or regulatory impact. Monitory risk related problems, where there could be the expectation of a loss to the bank should be escalated. Contact with customers and co-workers are a routine part of the position. The individual holding this position is expected to become a subject matter expert and therefore a resource to the department as well as to other departments within the bank. Cross training on all department functions, including some of the department assistant manager functions is also part of this job function. Individuals holding this position are expected to be polite, helpful and adhere to the department's policies concerning customer privacy, escalation and the transferring of calls.REQUIREMENTSPrior Operations or Banking experienceStrong computer skills, including knowledge of Microsoft OfficeExcellent written and verbal communication skillsWell-developed interpersonal skillsStrong organizational, project management and analytical skillsAttention to detailSelf-direction, self-starterMust be able to work at a pace that ensures you meet established deadlinesNSB offers competitive benefits packages, which include the following:Hybrid work optionsMedical and dental insurance through Blue Cross, available on day 1 - no waiting period!Vision insurance through VSPFSA/DCA/HSA accountsFitness, Weight Watchers, and mindfulness reimbursements, and other subscriber-exclusive programsHospital Indemnity Insurance through The HartfordShort and Long Term DisabilityPaid Family Medical Leave401K Defined ContributionsBank-paid Identity Theft and Credit Protection, including social media monitoringBank-paid life Insurance and ADDVoluntary life and ADDSupplemental insurance for accident, cancer, dental, and life through AflacBank-paid business travel insurancePaid Time OffTuition AssistanceEmployee Assistance ProgramPet insurance through NationwideEmployee Referral BonusBanking discountsService recognition programJeans DayEmployee perks and discounts at The Y, Working Advantage, and more...North Shore Bank is an EOE. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.Please note that while this position does allow for a hybrid work option, employees are expected to be in-office at our Peabody Square location at least three days per week. Remote work requires regular business hours. Additional circumstances apply.Full-Time

Keywords: North Shore Bank, Peabody , Deposit Operations Specialist - Hybrid Option (Peabody, MA), Other , Peabody, Massachusetts

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