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Customer Service Representative

Company: Ultimate Staffing
Location: Peabody
Posted on: September 14, 2022

Job Description:

Customer Service Representative opening in Peabody MA! $20ph temp to permSchedule: Mon - Fri 8:30am - 5pmLocation: 100% in-officeType: Contract-to-hire

  • Tracking and tracing shipments and loads in the system
  • Set specific dates and times for delivery, pickups and reschedules
  • Gather and document accurate information to ensure successful pickup or delivery of shipment
  • Complete all necessary paperwork, ensuring that all orders are thoroughly documented
  • Enter shipments for dispatching, route shipments, track orders, and troubleshoot shipment issues
  • Order entry and price quoting
  • Mainly correspond with customers via email (100+ emails/day), phone work (40-60 calls/day)
  • Deliver outstanding customer service
  • General USA geography skills (Ex. Difference between Washington and Washington DC)Benefits Upon Permanent Hire
    • Full medical and dental coverage
    • Vacation and sick paid time off
    • 401k match programPerks/Company Culture
      • Casual dress code
      • Team based, collaborative work environmentIf you are interested -please response -with resume an contact info to vnievesmarti@ultimatestaffing.comWe are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Keywords: Ultimate Staffing, Peabody , Customer Service Representative, Other , Peabody, Massachusetts

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