Shift Leader
Company: Five Guys
Location: Peabody
Posted on: May 3, 2022
|
|
Job Description:
Summary: Shift Leaders are trained to perform all of the duties
performed by the Crew Members, with additional responsibility for
directing the daily operations of a restaurant in the Restaurant
General Manager's and Assistant Manager's absence, ensuring
compliance with company standards in all areas of operation
including product preparation and delivery, customer relations,
restaurant maintenance, team management and other duties as
required or assigned. Essential Duties and Responsibilities: ---
Excels in performing all Crew Member tasks including:
runner/frontline coordinator, order taker/dining room attendant,
grill operator, sandwich maker, fry station, drinks and cashier.
--- Maintains fast accurate service, ensures an excellent customer
experience, and makes sure all products are consistent with company
standards. --- Leads Crew Members and directs all daily operations
of the restaurant in the absence of both the General and Assistant
Managers including supervising and training employees, opening and
closing the store, ensuring all food preparation is complete,
managing employee breaks and shift changes, and completing shift
summary reports. --- Makes sure the restaurant is up to company
standards with regards to cleanliness, neatness, and customer
accessibility. --- Uses the company cash register accurately and
maintains proper control of company assets. Makes accurate
deposits. --- Works as a team player to support other employees in
completing their tasks. --- Motivates and coaches Crew Members, and
assists in the training of new Crew Members. --- Offers friendly
and expeditious customer service. --- Completes all other duties
assigned as necessary. Qualifications Guidelines: To perform this
job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Education/Experience: --- High School diploma or equivalent
preferred, candidacy for the same is acceptable. --- 1-2 years of
supervisory experience in a food service or retail environment
preferred. Language Ability: This position requires excellent
written, verbal and group communication skills. This position also
requires the ability to read, analyze, create and interpret general
business memos and documents. Math Ability: This position requires
basic math skills. Reasoning Ability: This position requires strong
problem solving and decision making skills, and the ability to be
flexible and adapt in any situation. Computer Skills: Basic
computer skills are required in order to operate POS (cash
registers) systems. Supervisory Responsibilities: This position
requires occasional supervisory responsibilities in the absence of
the General and Assistant Managers. Physical Demands: This position
will require long periods of standing on hard surfaces,
occasionally in warm temperatures. There is also likely to be
extensive lifting of supplies and materials and moderate to loud
noise. The use of hands and arms to reach for, grasp and manipulate
objects is required. Finger dexterity may be required for cash
register use. There will be constant exposure to hot equipment and
oil throughout the work day. Special Requirements/Certification:
None The above job description is not intended to be an
all-inclusive list of duties and standards of the position.
Incumbents will follow any other instructions, and perform any
other related duties, as assigned by their supervisor, policy and
company management....
Keywords: Five Guys, Peabody , Shift Leader, Other , Peabody, Massachusetts
Click
here to apply!
|