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Security Gatehouse Officer

Company: Erickson Living
Location: Peabody
Posted on: June 10, 2021

Job Description:

Brooksby Village is a beautiful 90-acre continuing care retirement community located just 20 minutes from Boston in Peabody, Massachusetts. We're part of a growing network of communities managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states-and growing.

Brooksby Village is looking for everyday heroes who want to make a real impact in the lives of seniors. If you're ready to take your career to new heights, join us. In addition to a rewarding career, you'll enjoy an industry-leading total rewards package that includes a competitive salary, an impressive package of health and dental benefits, paid time off and volunteer hours, tuition reimbursement, 401(k) with employer contribution, opportunities for career growth and advancement, and much more!

Full-Time Evenings Monday-Friday 3:30PM-12:00AM

The Gatehouse Officer staffs the Gatehouse entrance to the Community and delivers exceptional customer service and hospitality while fostering an environment of safety and security. This includes but is not limited to; screening and documenting all traffic and/or persons entering the community, providing proper parking passes & maps, giving concise verbal directions to assist visitors with wayfinding, and directing emergency response vehicles to the proper location.

How you will make an impact:

  • Acknowledge visitors, provide a pleasant greeting, and offer assistance as needed to all persons entering the Community.
  • Screen all vehicle and pedestrian traffic entering the Community per the Gatehouse SOP.
  • Provide proper parking passes, maps, and instructs visitors to park in appropriate spaces.
  • Document all visitors and vendors/contractors via the standard Gatehouse log in
  • Inform the Security and Emergency Services Supervisor of any inspectors, government representatives, process servers, and law enforcement attempting to enter the Community.
  • Complete thorough and detailed Incident Reports using our online report system.

What we offer:

  • A "career for life" approach to professional and personal development for our greatest asset, our employees.
  • A culture of diversity and inclusion, which builds on our values, vision and mission.
  • Onsite wellness visits and sick care available for all employees over 18 years of age
  • Tuition reimbursement, certification reimbursement and student loan refinancing partnership programs are available.
  • Exceptional medical, dental, vision, 401K and concierge employee health and wellness programs.
  • PTO and Volunteer Hours

What you will need:

  • High school diploma or GED.
  • Prior experience as a Security Gatehouse Officer (preferred).
  • 1 year of experience in a Customer Service or related role.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Keywords: Erickson Living, Peabody , Security Gatehouse Officer, Other , Peabody, Massachusetts

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