Patient Access Specialist PH
Company: Beth Israel Lahey Health
Posted on: June 9, 2021
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Welcome to Lahey Medical Center, Peabody, part of Beth Israel
Lahey Health. Lahey Medical Center is a full-service,
community-based hospital and medical center serving patients in the
Peabody and North Shore region. The hospital features a 24-hour
Emergency Department, an Ambulatory Surgery Center, and 39 medical
and surgical specialties for patients ages 18 and older. The
hospital has a 10-bed inpatient unit for overnight
hospitalizations, a full range of diagnostic imaging services, a
lab for blood work, an on-site pharmacy, eye care, hearing aid
center, primary care providers, cancer treatment, a continence
center and orthopedic care. Leading-edge technology at Lahey
Medical Center, Peabody, includes an advanced CT scanner, on-site
MRI, 3D mammography, radiation oncology and a state-of-the-art
neurophysiology lab. The hospital also offers specialty services,
including a weight loss center, cancer center, spine center, pain
center and sleep disorders center.
About the Job
Identifies records and verifies patient insurance coverage using
real time eligibility (RTE); reviews the insurer's response to each
verification request and takes appropriate action based on this
Efficiently registers patients, capturing and verifying all
required information in order to identify the patient, contact the
patient, and receive proper reimbursement for services on initial
Initiates patient scheduling activities by prioritizing and
accessing a variety of sources, including patient phone calls,
orders, recall lists, scheduled order work queues and MyChart.
Establishes working relationships with staff of assigned
clinical departments. Understands and correctly applies unique
clinical department scheduling protocols.
Processes patient co-payments, co-insurance, deductibles and
balances due. Safeguards cash, checks and receipts and reconciles
the cash drawer at the end of each business day. Assists patients
with Kiosk check-in as needed.
- Instructs patients and obtains signatures on consent forms,
financial forms and other documents required by the clinical
department; distributes documents to patients; scans, processes and
records receipt of all documents collected during registration
Education: High school degree or equivalent
Prior experience in a business setting providing customer
service, while processing and verifying electronic demographic,
financial or other business-related information and data.
Skills, Knowledge & Abilities:
Able to work successfully in a fast-paced, multi-task
environment, where some independent decision making is necessary.
Must be able to process electronic information and data accurately
and efficiently. Maintain strict adherence to the Lahey Health
Beth Israel Lahey Health is dedicated to improving health and
wellness and making a difference in the lives of our patients,
their families and all members of the communities we serve. Formed
in March 2019, Beth Israel Lahey Health is a patient-centered,
integrated care delivery system providing a continuum of services
spanning academic, tertiary and community hospitals, dedicated
orthopedic and psychiatric hospitals, primary and specialty care,
community acute care, ambulatory care, behavioral services and home
health. Beth Israel Lahey Health Performance Network is a unified
joint contracting and population health management organization,
jointly governed by participating physicians and hospitals.
Keywords: Beth Israel Lahey Health, Peabody , Patient Access Specialist PH, Other , Peabody, Massachusetts
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