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By joining the American Red Cross you will touch millions of
lives every year and experience the greatness of the human spirit
at its best. Are you ready to be part of the world's largest
The Services to the Armed Forces (SAF) mission is to provide
care and comfort to the members of the United States Armed Forces
and their families. It is the impetus for the establishment of the
American Red Cross (ARC). SAF at the Red Cross is a mixture of both
tradition and innovation. ARC continues to provide traditional
support to military families; serve in military and veterans
hospitals, and conduct emergency communication. But, we also
continually adapt our traditional services and create new programs
to meet the needs of today's military member, veterans and their
The American Red Cross is currently seeking a Senior Regional
Program Specialist to support our Service to Armed Forces program
throughout Central and Western Massachusetts. This position is part
of our mobile staff, which requires maintaining strict medical and
security clearances, as well as the condition of worldwide
deployment. Mobile staff is deployed for 6-7 months at a time, to
any military base around the world, typically once every 1-2
The Service to the Armed Forces Program Sr. Specialist-Mobile is
a dynamic position on the Service to the Armed Forces mobile staff
team. This elite group of employees support our military, their
families, and veterans just as Clara Barton provided care and
assistance on the Civil War battlefield.
A candidate who blends adventure and service is the ideal
candidate for this position - Someone with the experience, and/or a
desire to provide community outreach, service delivery, program
management and partnership and support with the military/veteran
The Service to the Armed Forces (SAF) Regional Program Sr.
Specialist - Mobile assists in the delivery of American Red Cross
programs and services to meet the needs of United States military
members, veterans and their families in accordance with Red Cross
policies and procedures. This is accomplished through managing
volunteers and working with other Red Cross departments.
- Relationship Management and Community Outreach: Serves as the
"face" of the Red Cross at assigned location.
- Cultivates relationships and partnerships with external
constituents in the local community, including government
organizations, corporate partners, civic organizations and other
community charitable and nonprofit agencies with the purpose of
furthering the mission of the Red Cross. Outreach includes command
meetings, education briefings, presentations or information
- Volunteer Management: Develops and implements a strategic
volunteer program to engage and enable delivery of all Red Cross
programs and services on a military installation.
- Recruits and trains volunteers in the delivery of SAF programs
and services, Preparedness, Health & Safety Services, Disaster
Cycle Services, and providing support to Armed Forces Blood
- Supervises volunteer staff in their daily work
Service Delivery Management: Ensures the delivery of SAF core
services to all clients within their jurisdiction. Supports other
lines of ARC service to ensure the delivery of Preparedness, Health
and Safety Services training, disaster preparedness and response
and Red Cross Blood Services. Services may include conducting
training, meetings, presentations, and workshops as well as
scheduling, recruitment, marketing and providing materials and
support throughout the community.
- Reporting & Admin Support: Monitors and reports on American Red
Cross Service Delivery Outcomes.
- Interact with customers and other teams to obtain data to
document outcomes and program results to ensure organizational
- Input and Evaluate Service Delivery Data for consistency
completeness, accuracy, reasonableness.
- Generate data reports on a scheduled and/ or periodic basis for
management or local command.
- Makes recommendations for continuous improvement to ensure
metrics are consistently met.
Education: Bachelor's degree in business or public
administration, human resources management, community organization,
social or health sciences, or related field; or relevant equivalent
experience is required.
Experience: A minimum of five years related experience is
Management Experience: Minimum one year of management experience
Skills and Abilities: Requires strong computer skills. Public
speaking skills and the ability to communicate effectively verbally
and in writing are required. Must have strong interpersonal skills
and the ability to work well in an individual or team environment.
The ability to balance multiple priorities is essential. Experience
with American Red Cross programs and services is strongly desired.
Familiarity with military culture, regulations and protocol is
Travel: Valid driver's license required
World-wide mobility is a condition of employment. It is an
essential function of this position. Employees must accept
assignments anywhere in the world, including deployments (conflict
areas) where we provide services to members of the U.S. military
and their families.
Mobile staff members must be US citizens and able to
obtain/maintain a secret security clearance and no-fee U.S.
Must meet and maintain strict medical and physical requirements,
including immunizations required by the U.S. military and
Department of Defense.
Responsible for proper wear and maintenance of daily Red Cross
Duty Uniform, and live and work in harsh and stressful environment
in conflict areas.
Periodically accompanies the military on deployments.
Some station offices are in remote locations without public
An interim Secret Security Clearance must be obtained if SSC is
not currently held.
When deployed, you may be required to work 12-hour shifts, 7
days a week. Privacy is often limited and you may have to share
accommodations with co-workers, military members, etc.
Apply now! Joining our team will provide you with the
opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative
Action employer. All qualified applicants will receive
consideration for employment without regard to sex, gender
identity, sexual orientation, race, color, religion, national
origin, disability, protected veteran status, age, or any other
characteristic protected by law.
Interested in Volunteering?
Life's emergencies don't stop, and neither do American Red Cross
volunteers, who represent more than 90 percent of our workforce to
help prevent and alleviate human suffering. You can make a
difference by volunteering in a position that appeals to you and
allows you to use your unique skills and talents. The Red Cross
relies on generous volunteers who give their time and talent to
help fulfill our lifesaving mission.
Visit redcross.org/volunteertoday to learn more, including our
most-needed volunteer positions.
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