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Inbound Call Center Associate (1pm 9pm shift)

Company: Professional Staffing Group
Location: Peabody
Posted on: April 5, 2021

Job Description:

Inbound Call Center Associate (1pm -----" 9pm shift)We are looking for candidates who are looking to start ASAP at a large nursing home located in Chelsea, MA. Paid training is also provided in the beginning stage of the role. This is a great opportunity for candidates looking to build their resume or gain customer service experience. The ideal candidate will have experience in a heavy phone use setting. Main Responsibilities:- Answering inbound calls from health insurance participants and assisting with any questions regarding their plan- Look up dial out and other information using the company switchboard- Escalating any calls to the supervisor level if necessary- Routing any emergency calls to the appropriate party Qualifications:- Proof of education: HS diploma/GED, Associate--------s or Bachelor--------s degree preferred- 6+ months experience working in a call center environment- Any experience working in a healthcare call center is a plus- Recent experience using Microsoft Windows programs- Strong phone etiquette and listening skills If interested, please submit a resume for consideration Professional Staffing Group is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran--------s status, sexual orientation, or any other protected factor.#pando1-1

Internal ID: 2692PandoLogic. Keywords: Call Center Representative, Location: Peabody, MA - 01960

Keywords: Professional Staffing Group, Peabody , Inbound Call Center Associate (1pm 9pm shift), Other , Peabody, Massachusetts

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