OTR Service Tech
Company: Service Tire Truck Center Inc
Posted on: February 14, 2020
Description Essential Job Functions (include the following.
Other duties may be assigned.) Perform 24-hour Emergency Road
Service. Be in rotation of on-call duty and/or back-up duty. Strive
to complete all road calls within 2 hours. Be proficient in duties
of Inside Service Personnel Mounting, dismounting, balancing,
replacing, repairing of truck tires at STTC, customers location or
on the road using a service vehicle or in service shop. Raise
vehicle with hydraulic jack, use air tools and heavy hand held
tools. Repair truck tires using inspection equipment, drills, and
rollers. Removing or replacing mounted tire assembly from vehicles.
Ability to recognize repairable tires and properly perform repair.
Keep service department clean and organized. Communicate all work
performed via legible writing on tags, work orders and/or invoices.
Perform all tasks in a safe and efficient manner. Use all provided
safety equipment including seat belts, gloves, jackstands, wheel
chocks, safety glasses, and cages. Communicates equipment needs.
Report all tools or equipment that need repair or that are broken.
Report all unsafe actions, problems or abnormal situations to
Service Manager or Branch Manager. Perform daily maintenance to
vehicle, tools and equipment. Clean and wash service vehicle at
least once/week. Quote product and service prices to customer as
needed. For night calls, call customer and/or dispatcher back upon
completion of road call. Obtain POs. Complete service work orders
with complete information such as required customer information,
repairs, mounts, mileage, new tires, valves, tolls and hours of
service before giving to Service Manager. Ensure that all products
leave with proper paperwork. Report to Service Manager any attempts
made by an employee who violates any safety rule or violates
company policy/procedures. Ensure that VMR is complete and turned
in to office once a week. Keep vehicle organized and stocked with
necessary tools and supplies needed to provide routine tire
services. Ensure customers safety by keeping them away from
servicing area. As needed, perform miscellaneous job duties to
ensure prompt services to our customers. PM19 Requirements
Education and/or experience: 1 year or more related work experience
helpful. STTC will train. Language skills: Ability to read and
interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine
correspondence. Ability to speak effectively before customers or
employees of STTC. Basic mathematical skills. Ability to apply
common sense understanding to carry out instructions furnished in
writing, oral or diagram form. Computer skills: Ability to use
computer; training will be provided as needed. Certificates,
Licenses, Registrations: Valid drivers license and clean driving
record. Equipment: Capable of operating lift gates, service truck,
service tools, air compressors, hydraulic jacks, air guns, air
gauges, mounting and balancing machines in the service shop or from
a service truck; and computer and office equipment. Physical
Demands The physical demands described here are representative of
those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. While performing the duties of this job, the
employee is frequently required to stand, walk, use hands to handle
or feel: reach with hands and arms; and talk or hear. The employee
is occasionally required to sit and stoop, kneel, crouch or crawl.
The employee must frequently lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close vision
and depth perception. Work environment: while performing the duties
of this job, the employee is regularly exposed to wet and/or humid
conditions and outside weather conditions; and frequently exposed
to hot and cold warehouse conditions. The noise level in the work
environment is usually moderate. Competency Problem Solving
Customer Service Oral Communication Written Communication Teamwork
Organizational Support Planning / Organizing Safety and Security
Quality Quantity Adaptability Attendance / Punctuality
Dependability Initiative NOTE: This job description is not intended
to be all-inclusive. Employee may perform other related duties as
negotiated to meet the ongoing needs of the organization.
Keywords: Service Tire Truck Center Inc, Peabody , OTR Service Tech, Other , Peabody, Massachusetts
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