Administrator, Field Service Operations

Company: Analogic Corporation
Location: Peabody
Posted on: November 21, 2020

Job Description:

Title

Administrator, Field Service Operations
ID

2020-1955
# of Openings

1
Job Locations

US-MA-Peabody
Job Post Information* : Posted Date

10/16/2020
Category

Field Service
Type

Regular Full-Time
Location : Location

US-MA-Peabody
Job Post Information* : External Company Name

Analogic
Job Post Information* : External Company URL

www.analogic.com
Location : Postal Code

01960
Location : Address

8 Centennial Drive
Additional Locations

Job Post Information* : Post End Date

Telecommute

Responsibilities

* ServiceMax and Customer Portal functional administration

* Administers / updates service and training documentation.

* Ensures work order administrative tasks are completed and sanitizes the data.

* Maintain "as maintained" database of installed products.

* TSA Asset and Field Service Technician compliance administration

* Support Status of Configuration Status Accounting Report (CSAR).

* Assist with Electronic Questionnaires for Investigations Processing (EQIP) tracking and compliance in order to achieve TSA database access from the Office of Personnel Security (PERSEC).

* Ensures all other reports and documents are captured in the Program Document Library including the Requisition and Invoice/Shipping Document (DD1149), Vendor Shipping and Receiving Report (T251) and Radiation Leak Test Reports.

* Maintain and deliver SHALL requirements (system configuration, radiation survey documents, Field Data Reporting System (FDRS), Preventive Maintenance (PM) performed in TSA defined window).

* TSA asset barcode management.

* Management and tracking of issued external devices including Yubikey and Tablets.

* Assist in setting up Analogic employees for badging at new airports.

* Test Readiness Notification (TRN) Forms management for Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) / Integrated Site Acceptance Testing (iSAT).

* Project Management support including subcontractor compliance administration

* Coordinates subcontractor reporting and compliance (Rapiscan, K2, etc).

* Assist in preparation of FDA Form 2579 or other X-ray compliance documentation, per site or country requirements.

* Assist with maintaining hospital credentialing compliance for Medical CT Field Service Technicians.

* Service Parts Logistics

* Carnet tracking: Carnet date management of Analogic owned material shipped overseas.

5. Other administrative duties to include Purchase Order creation, Internal Purchase Requests (IPR), Travel and Expenses

Education and Experience

BS degree with 2-4 years of work experience. Computer proficiency with advanced Microsoft Office skills with expertise in Microsoft Word, PowerPoint, Excel, and Outlook. Must have an analytical mindset and enjoy attention to detail, be well organized and a problem solver. Ability to learn quickly and become proficient in other software programs.

Keywords: Analogic Corporation, Peabody , Administrator, Field Service Operations, IT / Software / Systems , Peabody, Massachusetts