PeabodyRecruiter Since 2001
the smart solution for Peabody jobs

Front Desk Supervisor - Sheraton Boston Hotel (17001ZC3)

Company: Marriott
Location: Peabody
Posted on: November 30, 2019

Job Description:

Heres To Your Journey with Sheraton Sheraton is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading hospitality company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. The Sheraton Boston Hotel, located at 39 Dalton St, Boston, MA, 2199 is currently hiring a Front Desk Supervisor. Responsibilities include: Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in training, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott, Peabody , Front Desk Supervisor - Sheraton Boston Hotel (17001ZC3), Hospitality & Tourism , Peabody, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Senior Customer Service Teller
Description: DescriptionDo you enjoy being the face of an organization, engaging with customers to ensure they are fully satisfied This is the heart of our Customer Service Teller role - delivering a memorable and (more...)
Company: Citizens Bank
Location: Stow
Posted on: 12/9/2019

Senior Customer Service Teller
Description: DescriptionDo you enjoy being the face of an organization, engaging with customers to ensure they are fully satisfied This is the heart of our Customer Service Teller role - delivering a memorable and (more...)
Company: Citizens Bank
Location: Cambridge
Posted on: 12/9/2019

Host / Hostesses - Start at $12.50+ per hour!
Description: br br LOVE WHERE YOU WORK br br br The Ninety Nine Restaurant Pub is headquartered in Woburn, MA and is proud to serve more than 20 million guests a year in over 100 restaurants throughout (more...)
Company: 99 Restaurant & Pub
Location: Rockland
Posted on: 12/9/2019


Prep Cooks - Start at $15+ per hour
Description: br LOVE WHERE YOU WORK br br Build your passion into a career br The Ninety Nine Restaurant Pub is headquartered in Woburn, MA and is proud to serve more than 20 million guests a year in (more...)
Company: 99 Restaurant & Pub
Location: Concord
Posted on: 12/9/2019

Bartenders
Description: br LOVE WHERE YOU WORK br br br The Ninety Nine Restaurant Pub is headquartered in Woburn, MA and is proud to serve more than 20 million guests a year in over 100 restaurants throughout the (more...)
Company: 99 Restaurant & Pub
Location: Wilmington
Posted on: 12/9/2019

92G Food Service Specialist
Description: It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers (more...)
Company: Army National Guard
Location: Natick
Posted on: 12/9/2019

Cook- New Restaurant , Logan Airport
Description: Our Exciting Work EnvironmentBoston Logan International Airport is New England's primary airport and one of the nation's busiest transportation hubs. Starting mid-2018 through 2019, Delaware North will (more...)
Company: Delaware North
Location: East Boston
Posted on: 12/9/2019

MERCHANDISING
Description: Job DescriptionMerchandising Execution Associates:All Merchandising Execution Associates MEAs perform in-store merchandising service activities such as merchandising projects, planogram maintenance, (more...)
Company: Home Depot
Location: Newtonville
Posted on: 12/9/2019

Dishwashers - Start at $14+ per hour!
Description: br LOVE WHERE YOU WORK br br br The Ninety Nine Restaurant Pub is headquartered in Woburn, MA and is proud to serve more than 20 million guests a year in over 100 restaurants throughout the (more...)
Company: 99 Restaurant & Pub
Location: Pembroke
Posted on: 12/9/2019

Dishwashers - Start at $13+ per hour!
Description: br LOVE WHERE YOU WORK br br br The Ninety Nine Restaurant Pub is headquartered in Woburn, MA and is proud to serve more than 20 million guests a year in over 100 restaurants throughout the (more...)
Company: 99 Restaurant & Pub
Location: North Andover
Posted on: 12/9/2019

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Peabody RSS job feeds