PeabodyRecruiter
the smart solution for Peabody jobs

Store Supervisor

Company: TD Bank
Location: Peabody
Posted on: May 18, 2018

Job Description:

The Store Supervisor is responsible for providing an operationally sound and legendary experience to Customers by supervising the teller and platform teams in the absence of the Store Manager or the Assistant Store Manager. This job provides ongoing coaching and models Guiding Principles to ensure WOW! Customer Service is experienced by all Customers at every interaction. Store Supervisors have the flexibility to move between platform and teller line and the ability to prioritize the needs of both. Job Requirements

  • Provides exceptional Customer service.
  • Provides supervision/coaching/mentoring of Teller and Platform staff to positively reinforce behavior and assists with staff development planning.
  • Has the flexibility to move between platform and teller line and the ability to prioritize the needs of both.
  • Primarily works in assigned Retail Store. Occasional travel required for Classroom Training, On-the-Job Training and Regional meetings.
  • Approves financial transactions using sound judgment to minimize risk and potential losses from fraud and other decision that will impact Store financial results.
  • Ensures that all security and audit procedures are followed to minimize potential risk.
  • Assists in managing Cash Recap, ICOM reporting and cash limits in accordance with Teller Operational Standards.
  • Participates in investigating, locating, resolving and controlling Teller differences to manage the Teller Difference budget within acceptable standards. Qualifications
    • 2 year degree or equivalent experience.
    • 2-4 years related experience required.
    • Oversight of Customer Service Representative and Teller experience.
    • Completed or enrolled in the Store Supervisor development program.
    • Proven ability to meet and exceed Customers' expectations.
    • Strong organization skills to handle multiple tasks in a fast-paced environment.
    • Effective verbal and written communication skills.
    • Application of sound judgment in making decisions.
    • Demonstrated vault management and drawer settlement competency in accordance with Teller Operational Standards.
    • Demonstrated proficiencies in settlement of ATM, negotiable items and other bank-related equipment.
    • Sound judgment in decision making and problem solving.
    • Ability to multi-task and maintain order in the store.
    • Good working knowledge of Outlook, Lotus Notes, Word and Excel.
    • Strong working knowledge of all operational systems and databases.
    • Ability to supervise and lead others.
    • Ability to provide community services, including but not limited to, WOW! Zone training classes.
    • Must have Notary License. Travel % Not Applicable InclusivenessAt TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential. If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process. EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
    • *Province/State (Primary) Massachusetts City (Primary) Peabody
    • Additional Cities in Primary State Peabody

      Keywords: TD Bank, Peabody, Store Supervisor, Hospitality & Tourism, Peabody, Massachusetts

      Click here to apply!

      Didn't find what you're looking for? Search again!


      I'm looking for
      in category
      within


Other Hospitality & Tourism Jobs


Shop & Deliver Groceries (Car Required)
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. Be Independent Schedule work around your own life. Have Fun Spend time shopping, exploring new things (more...)
Company: Instacart
Location: Norfolk
Posted on: 05/27/2018

Customer Service Rep FT/PT
Description: Are you ready to start a career in health care with the freedom to manage your own hours Premier
Company: Ameriplan Freedom at Home
Location: Worcester
Posted on: 05/27/2018

Front Desk Supervisor - Renaissance Hotels (18000P19)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott
Location: Worcester
Posted on: 05/27/2018


Shopper - Delivery Driver (Car Required)
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. Be Independent Schedule work around your own life. Have Fun Spend time shopping, exploring new things (more...)
Company: Instacart
Location: North Chelmsford
Posted on: 05/27/2018

Shop&Deliver Groceries (Car Required)
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. Be Independent Schedule work around your own life. Have Fun Spend time shopping, exploring new things (more...)
Company: Instacart
Location: Swampscott
Posted on: 05/27/2018

Full Service Shopper (Car Required)
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. Be Independent Schedule work around your own life. Have Fun Spend time shopping, exploring new things (more...)
Company: Instacart
Location: Stoughton
Posted on: 05/27/2018

Grocery Delivery Driver (Car Required)
Description: Earn money shopping, giving customers more time to do what they love. Be Independent Schedule work around your own life. Have Fun Spend time shopping, exploring new things and being active. Earn (more...)
Company: Instacart
Location: Wenham
Posted on: 05/27/2018

Grocery Delivery Driver (Car Required)
Description: Earn money shopping, giving customers more time to do what they love. Be Independent Schedule work around your own life. Have Fun Spend time shopping, exploring new things and being active. Earn (more...)
Company: Instacart
Location: Medford
Posted on: 05/27/2018

Part-time Shopper - Groceries
Description: Earn money shopping, giving customers more time to do what they love. br Be Independent br br Schedule work around your own life. br Have Fun br br Spend time shopping, exploring new things (more...)
Company: Instacart
Location: Plymouth
Posted on: 05/27/2018

Part-time Personal Shopper
Description: Earn money shopping, giving customers more time to do what they love. Be Independent Schedule work around your own life. Have Fun Spend time shopping, exploring new things and being active. Earn (more...)
Company: Instacart
Location: Lowell
Posted on: 05/27/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Peabody RSS job feeds