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Part-Time Cashier/Sales Associate (W/ Holiday Premium Pay)

Company: JCPenney
Location: Peabody
Posted on: November 23, 2021

Job Description:

*CLOSED THANKSGIVING*JOB PURPOSE:

  • Contributes to profitable sales growth by actively identifying and fulfilling customer needs throughout the checkout processKEY RESPONSIBILITIES FOR THIS ROLE:Customer Service & Sales:
    • Greets and assists customers in finding products and delivers outstanding customer service
    • Demonstrates WORTH behaviors consistently
    • Partners with other team members when additional support is needed
    • Actively listens to customer issues in a calm and agreeable manner to resolve problems
    • Promotes FindMore with associates to drive sales and enhance customer service
    • Assists with credit, rewards and gift card programs throughout the store
    • Actively and enthusiastically engages customers to support the company's Instant Credit Application Process (iCAP)Checkout Standards:
      • Completes checkout processes including returns and re-ticketing
      • Assists with the signing and merchandising standards at all checkouts
      • Assists with stocking and merchandising Impulse Fixtures
      • Proactively calls for assistance when additional help is needed in checkout
      • Proficiently utilize Point of Sale on Mobile Warrior device to support line management efficiencies
      • Notifies leadership when supplies are running low and assists with replenishmentGeneral Operations:
        • Assists with Omnichannel efforts as needed
        • Assists with recovery, merchandise go backs, replenishment and other operational tasks
        • Participates in annual inventory processesPerformance Standards:
          • Supports company shrink and safety initiatives
          • Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendanceCOMPETENCIES NEEDED TO PERFORM EFFECTIVELY IN THIS ROLE:
            • Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
            • Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
              • Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgencyJob Type: Part-timePay: From $13.50 per hourBenefits:
                • 401(k)
                • Dental insurance
                • Employee assistance program
                • Employee discount
                • Flexible schedule
                • Health insurance
                • Life insurance
                • Paid time off
                • Parental leave
                • Referral program
                • Vision insuranceSchedule:
                  • 10 hour shift
                  • 8 hour shift
                  • Day shift
                  • Holidays
                  • Monday to Friday
                  • Night shift
                  • Weekend availabilitySupplemental Pay:
                    • Bonus payEducation:
                      • High school or equivalent (Preferred)Experience:
                        • Customer Service: 1 year (Preferred)Shift availability:
                          • Day Shift (Preferred)
                          • Night Shift (Preferred)Work Location: One location

Keywords: JCPenney, Peabody , Part-Time Cashier/Sales Associate (W/ Holiday Premium Pay), Hospitality & Tourism , Peabody, Massachusetts

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