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Medical Office Assistant

Company: Brooksby Village by Erickson Senior Living
Location: Peabody
Posted on: November 14, 2021

Job Description:

Location:Brooksby Village by Erickson Senior LivingBrooksby Village is a beautiful 90-acre continuing care retirement community located just 20 minutes from Boston in Peabody, Massachusetts. We're part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states-and growing.Our Medical Center is looking for an experienced full-time Medical Office Assistant to join our team! This role is the first point of contact with patients, greeting them and taking initial information, including contact and insurance information. The Medical Office Assistant provides the administrative support necessary to ensure that all patients receive the highest quality of care and service.How you will make an impact:

  • Receive and schedule patients at the front desk as well as answering phone taking accurate messages.
    • Answer multi line phone while documenting concise messages from internal/external customers
    • Manage the uploading of new patient information into the portal.
    • Request patient medical records from outside providers and follow-up as necessary to ensure receipt
    • Accurate scanning and placement of documents into patient charts and labeled correctly to include attaching reports to referral/order in order to close the referral loop
    • Verify Insurances prior to appointment (to include manual verification, if needed); Add/Update Insurance information into system
    • Make daily reminder calls to patients for upcoming appointments
    • Assist with completion of Visit Prep forms to ensure efficient provider visit
    • Partners with other departments/Specialists to assist in coordination of care when needed
    • Work on spreadsheets and tasks as directed by Practice Administrator.
    • Provide exceptional customer service to residents, families and vendorsWhat we offer:
      • A "career for life" approach to professional and personal development for our greatest asset, our employees.
      • State of the art community campuses, ongoing expansion plans, and design enhancements to ensure Erickson Living continues to set the standard for senior living excellence.
      • Onsite wellness visits and sick care available for all employees over 18 years of age.
      • Tuition reimbursement, certification reimbursement and student loan refinancing partnership programs are available.
      • Competitive benefit packages including medical, dental, vision and 401K with a match after 1 year.What you will need:
        • High school graduate or GED equivalent required.
        • One to three years front medical office experience required
        • Ability to use of multi-line electronic telephone system
        • Basic Computer skills
        • Excellent communication skills
        • Filing/charting and documenting accurate patient recordsErickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Keywords: Brooksby Village by Erickson Senior Living, Peabody , Medical Office Assistant, Healthcare , Peabody, Massachusetts

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