Full-Time Sales Leader (management)
Company: Express
Location: Peabody
Posted on: May 3, 2022
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Job Description:
Overview 'Express is a modern, versatile, dual-gender apparel
and accessories brand that helps people get dressed for every day
and any occasion. Launched in 1980 with the idea that style,
quality and value should all be found in one place, Express has
always been a brand of the now, offering some of the most important
and enduring fashion trends. Express aims to create confidence and
inspire self-expression through a design and merchandising view
that brings forward the best of now for real-life versatility.' In
2020, we launched a bold new strategy called the EXPRESSway Forward
and our transformation is well underway. If you're interested in
the world of fashion retail and are ready to make your mark and
cultivate your career, reach out and let's talk. www.express.com
Responsibilities The Sales Leader drives operations on the sales
floor and in the stockroom, while assisting in training associates
and delivering a great in-store shopping experiences for customers.
Talent - Assist in developing and motivating associates to maximize
sales potential Provide in the moment coaching/training to store
associates to ensure efficient and effective floor operations,
customer service, coverage, stockroom management and execution of
standards. Partner with Store Management to provide feedback on
associate performance. Assist in training associates on store
operations, product, policy, and procedures. Execution - Execute
action plans that optimize results Execute all aspects of daily
store operations. Ensure appropriate associate coverage to create a
great customer experience. Oversee and authorize the checkout
experience. Assist with merchandise flow, such as shipment,
replenishment, omni-channel operations, in the store. Monitor and
analyzes the customer service provided by team members. Build an
effective schedule with the right associate in the right place at
the right time. Experience - Promote and support an environment
focused on delivering great in-store customer experiences.
Effectively resolves customer service issues to a positive outcome.
Lead and models our customer experience model. Display expert
knowledge of product, company policies, promotions, loyalty
programs. Provide leadership and assistance with product launches,
window changes, visual presentation standards, signage placement,
etc. Other essential functions may occur as directed by your
supervisor Essential Qualifications Education: High School or
Equivalent Years of Experience: 1 At least 1 year of relevant
experience Meets defined availability criteria, including nights,
weekends and non-business hours Proficient in use of technology
(iPad, registers) Meets physical requirements Preferred
Qualifications (skills and abilities) Previous retail experience
preferred Ability to effectively communicate with customers, peers
and supervisors Demonstrated sales accountability Demonstrated
collaborative skills and ability to work well with a team. Ability
to multitask and handle multiple customers and/or processes at
once. Closing As an equal opportunity employer, Express does not
discriminate in hiring or terms and conditions of employment on the
basis of any federal, state, or locally protected class. Express
only hires individuals authorized for employment in the United
States. Notification to Agencies: Please note that Express does not
accept unsolicited resumes or calls from third-party recruiters or
employment agencies.In the absence of a signed Master Service
Agreement and approval from HR to submit resumes for a specific
requisition,Express will not consider or approve payment to any
third-parties for hires made....
Keywords: Express, Peabody , Full-Time Sales Leader (management), Executive , Peabody, Massachusetts
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