Senior Mac Endpoint Engineer

Company: The Computer Merchant, LTD.
Location: Boston
Posted on: May 18, 2025

Job Description:

JOB TITLE: Senior Mac Endpoint Engineer

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
JOB LOCATION: Boston, MA
WAGE RANGE*: $54-$56
JOB NUMBER: Client-25-1030-0P100-0P110-116865

REQUIRED EXPERIENCE:
10+ years of experience in macOS enterprise support.
--- Advanced expertise in Jamf Pro.
--- Deep understanding of macOS, iOS, and Apple Business Manager.
--- Familiarity with enterprise software packaging and deployment.
--- Scripting skills (Bash, Python, or AppleScript).
--- Experience with MDM, endpoint security, and compliance.
--- Knowledge of networking, VPN, and authentication protocols.
--- Experience with cloud-based identity management (Azure AD, Okta).
--- Previous experience supporting IT initiatives in a structured, enterprise setting.
--- Ability to execute tasks efficiently and collaborate in a team-driven environment.

Candidate Requirements:
--- In-Office requirement at 10 Park Plaza, Boston, three days a week.
--- Monday - Friday, 9 am to 5 pm.

JOB DESCRIPTION

IT Operations is seeking a seasoned Mac Endpoint Engineer with expertise in Jamf Pro to contribute to the enterprise management and support of macOS devices. This contractor role will work closely with and take direction from the Endpoint Engineering Senior Technologist, supporting broader team initiatives from Service Delivery while providing high-level technical expertise on Apple systems in the enterprise.

Responsibilities:
--- Execute macOS management strategies utilizing Jamf Pro under the direction of the Endpoint Engineer Senior Technologist.
--- Provide Tier 3 support for escalated macOS issues, including troubleshooting complex problems.
--- Assist in deploying and optimizing macOS environments, including zero-touch provisioning.
--- Ensure security compliance for Apple devices, including integration with Apple Business Manager and endpoint protection policies.
--- Automate workflows using Bash, Python, or AppleScript to streamline processes.
--- Document technical procedures and contribute to user-friendly resources for IT staff.
--- Collaborate with cross-functional teams to align Apple technology solutions with business needs.
--- Work with vendors to set clear expectations, keep communication open, and ensure they meet agreed-upon service levels. Raise issues when needed and collaborate on solutions to support business goals.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Keywords: The Computer Merchant, LTD., Peabody , Senior Mac Endpoint Engineer, Engineering , Boston, Massachusetts