Medical Assistant (Patient Access Representative II)
Company: Cambridge Health Alliance
Location: Malden
Posted on: April 25, 2024
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Job Description:
Location: -CHA Cambridge Hospital -Work Days: -m-f, variable,
8am-5:30pm - -Category: -Medical Assistant - -Department: -CHA
Zinberg Clinic - -Job Type: Full time - -Work Shift: Various Shifts
-Hours/Week: 40.00 -Union: Yes -Union Name: CH Laborers
380Cambridge Health Alliance (CHA) is a leader in Primary Care,
supporting a highly diverse population across the Boston
metro-north region. Today, CHA serves more than 120,000 primary
care patients during more than 300,000 annual visits. Services are
available at 13 primary care centers, 3 teen health centers, via
telehealth, and through some very special programs, right in
patient homes. As a member of CHA Primary Care, you will be part of
a dynamic team that values creativity and innovation. You will help
deliver care across the entire spectrum of primary care - with
internal medicine, family medicine, pediatrics, geriatrics and
women's health services. You will be in a team-based setting, where
primary care works hand-in-hand with behavioral health, pharmacy,
complex care and multilingual interpreter services. CHA is also a
teaching hospital, with several primary care centers hosting CHA's
Harvard Internal Medicine residency and Tufts Family Medicine
residency.Job Purpose: The Patient Access Representative II (PAR
II) position consists of both administrative/clerical functions in
addition to the clinical responsibilities of the medical assistant.
PAR IIs are essential members of the ambulatory team. They provide
the ambulatory site the flexibility of meeting both clinical and
administrative needs, while contributing to the smooth operation of
the clinic by facilitating patient flow. Responsibilities include:
Actively and efficiently managing the flow of patients through the
clinic, Greeting patients, Answering the telephone professionally
and taking accurate detailed electronic messages, Scheduling
patient appointments electronically (using Epic), Executing
insurance verifications by means of the Passport system, Rooming
patients, Assisting providers with medical histories, Documenting
in the electronic health record, Checking routine vital signs and
point of care testing, Assisting providers with clinical
procedures, Booking screening tests as part of the outreach process
and booking follow up appointments (e.g., well child visits,
vaccine booster visits), Participating in proactive population
management of chronic diseases by generating MyCHArt messages,
sending templated letters, and calling patients by telephone, Other
duties as required. -Qualifications/Requirements:
Education: High school diploma or equivalent required. Graduation
from an accredited medical assistant program, completion of an
approved certified nursing assistant training program or one year
of previous experience as a medical assistant in lieu of program
completion required.
-Certifications: Maintains current American Heart Association or
Red Cross Basic Life Support Certification
Linguistic Capabilities: Ability to write and verbally communicate
in English. Fluency in a second language is preferred.
Work Experience: Current experience as a Medical Assistant
preferred. Experience with administrative duties in a clinical
setting preferred -
In keeping with federal, state and local laws, Cambridge Health
Alliance (CHA) policy forbids employees and associates to
discriminate against anyone based on race, religion, color, gender,
age, marital status, national origin, sexual orientation, gender
identity, veteran status, disability or any other characteristic
protected by law. We are committed to establishing and maintaining
a workplace free of discrimination. We are fully committed to equal
employment opportunity. We will not tolerate unlawful
discrimination in the recruitment, hiring, termination, promotion,
salary treatment or any other condition of employment or career
development. Furthermore, we will not tolerate the use of
discriminatory slurs, or other remarks, jokes or conduct, that in
the judgment of CHA, encourage or permit an offensive or hostile
work environment.
- Cambridge Health Alliance brings Care to the People - including
your neighbors, friends and family. Our local hospitals and care
centers serve our vibrant, diverse communities, and play an
integral role in improving health. As passionate advocates for the
underserved, we actively partner with our communities to take on
challenging public health issues, and conduct important research to
help reduce barriers to care. We believe that everyone deserves
access to high quality, convenient health care. This is why our
employees believe in where they work and why many build long,
rewarding careers at CHA.
Healthcare is changing rapidly. CHA has a strategic plan that
charts a proactive course for our future. It is built on a vision
of equity and excellence for everyone, every time. It also
recognizes that our workforce is our most valuable asset and
prioritizes competitive salaries, benefits and professional
development opportunities for employees. The strategic plan is
changing the way we provide care and improving the health and
experience of our patients; we are looking for smart, committed,
compassionate people who want to be part of making our vision of
better health and equity a reality.
At CHA, you can believe in where you work and go home every day
knowing you made a difference. Join our team and help us bring Care
to the People.
Keywords: Cambridge Health Alliance, Peabody , Medical Assistant (Patient Access Representative II), Healthcare , Malden, Massachusetts
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